1. What is Personal Information and Why Do We Collect It?

Personal information is any information that identifies you as an individual.

This may include:

• Your name

• Postal address

• Email address

• Phone number

• Wedding date

• Wedding venue

• Hire and delivery details

We collect this information so we can:

• Respond to your enquiries

• Prepare quotes and bookings

• Provide wedding hire products and services

• Arrange delivery, collection and installation where required

• Communicate with you before, during and after your booking

• Process payments and invoices

• Maintain accurate business records

• Meet our legal and business obligations

We collect personal information when you contact us, complete enquiry or booking forms, make a purchase, communicate with us by phone, email or social media, or visit our website.

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2. Sensitive Information

CC Wedding Hire does not generally collect sensitive personal information.

If sensitive information is provided to us, it will only be used with your consent or where required or authorised by law. Any information you choose to share with us will be treated respectfully and kept confidential.

 

3. Information Collected from Third Parties

Where possible, we collect your information directly from you.

Occasionally, information may be provided by a wedding planner, venue, celebrant or another authorised person involved in your wedding planning. Where appropriate, we will ensure you are aware of the information received and the reason it has been shared.

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4. Disclosure of Personal Information

Your personal information may be disclosed only when necessary, including to:

• Delivery or courier providers assisting with your booking

• Wedding venues or coordinators where authorised by you

• Professional advisers such as accountants or legal representatives

• Government authorities where required by law

We never sell, rent or trade your personal information to third parties.

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5. Security of Your Information

CC Wedding Hire takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Information is stored securely in electronic and, where necessary, paper records. We continually review our processes to help keep your information safe and secure.

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6. Access to Your Personal Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or out of date.

To protect your privacy, we may request proof of identity before releasing information.

There is no charge to request access; however, a reasonable administrative fee may apply if copies of documents are requested.

 

7. Maintaining the Accuracy of Your Information

We are committed to maintaining accurate and current records.

If your contact details or booking information changes, please let us know as soon as possible so we can update our records.

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8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our business practices or legal obligations.

The latest version will always be available on our website.

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9. Privacy Enquiries

If you have any questions, concerns or would like further information about this Privacy Policy or how your personal information is handled, please contact us.

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CC Wedding Hire

Email: ccweddinghire@gmail.com

Phone: 0409 198 693

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We are committed to protecting your privacy and handling your personal information with care and respect.